Hosted business phone - we run it, you use it
Enterprise-grade unified communications hosted on National Phone & Data infrastructure. Voice, video, messaging, contact centre and intelligent call routing: fully managed, integrated with your NPD numbering, SIP trunking and Australian support.
Full phone system capability - without running your own server
We host your business phone platform on our infrastructure using Yeastar PBX: the same enterprise software used in self-hosted deployments, operated and maintained by our team on your behalf.
To you it is a simple hosted phone service: extensions, hunt groups, voicemail, recording, mobile apps and contact centre features: all in one place. No servers to buy, patch or back up. No licence spreadsheets. One Australian provider for phone, SIP trunking, numbering and support across Australia and New Zealand.
Whether your team is at the desk, at home or across multiple sites, everyone connects through the same managed platform we monitor around the clock.
How your hosted phone system works
We handle the platform. You focus on your business.
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We design and provision Extensions, call flows, queues and numbering are configured on our hosted platform to match how your business actually works.
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You connect devices Use desk phones (we can supply and auto-provision popular models), softphones on PC and Mac, or mobile apps, or mix all three.
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We host, secure and maintain Updates, backups, capacity and monitoring sit with National Phone & Data. Your SIP trunks and numbers stay integrated with the rest of your NPD services.
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You call us when you need help Australian support from the same team that handles your data, networking and numbering, not a faceless offshore ticket queue.
Your office phone - on desk, mobile and laptop
Linkus keeps your team connected with HD voice and video from iOS, Android, Windows, macOS and web browsers. Log in on multiple devices at once (desk phone, desktop and mobile) and stay reachable wherever you work.
Make and receive calls as your office extension, check voicemail, view call history and see colleague presence without giving out personal mobile numbers to customers.
Remote and hybrid staff connect securely to the platform we host, so branch offices and home workers appear on the same system as your main site.
Everything a modern business phone system should do
Core calling features included on the platform we manage for you.
Auto attendant & IVR
Professional greetings and menu routing so callers reach the right team first time.
Ring groups & queues
Hunt groups for small teams and full call queues with agent login for busier operations.
Voicemail to email
Messages delivered to the inbox with optional transcription so nothing gets missed.
Call recording
On-demand or policy-based recording for compliance, training and dispute resolution.
Time-based routing
Business hours, public holidays and after-hours destinations handled automatically.
Conferencing
Audio and video meetings without bolting on a separate conferencing subscription.
Smart call routing - built visually, no coding
The built-in Call Flow Designer lets us build sophisticated inbound call handling with drag-and-drop logic: business-hours branching, PIN verification, VIP routing, database lookups and dynamic text-to-speech prompts.
Route callers based on time, language, customer data from your CRM, or input they enter on the keypad, then transfer, record or send to voicemail automatically.
For your business that means faster answers, fewer transfers and call flows that match how you actually operate, not a one-size-fits-all menu.
Voice, chat and messaging in one workspace
Go beyond traditional phone calls with an integrated contact centre and omnichannel inbox. Your team can handle inbound and outbound queues alongside digital channels: live chat, SMS, WhatsApp and Facebook messages from the same Linkus interface.
Messages can be assigned and transferred between agents, with customer details surfaced from your phonebook or CRM as conversations arrive.
Optional AI-assisted features such as an AI receptionist, call transcription and call summaries help busy teams capture more and respond faster. Availability depends on your configuration; we will advise what suits your setup.
Integrations that fit your workflow
Click-to-call, presence and contact sync with the platforms your team already uses.
Microsoft 365 & Teams
Embedded calling in Teams and calendar integration so voice sits alongside your Microsoft workflow.
CRM platforms
Ready-made connectors for Dynamics 365, Salesforce, HubSpot, Zoho, Odoo and more.
Auto-provisioned handsets
Support for hundreds of IP phone models from Yealink, Fanvil, Cisco, Grandstream and others.
NPD SIP & numbering
Porting, DID blocks and SIP trunks across Australia and New Zealand on the same account.
Multi-site networking
Connect branch offices over NPD VPN with free on-net calling between locations.
Open APIs
REST APIs and Linkus SDK for custom integrations when off-the-shelf connectors are not enough.
Your numbers, your trunk - Australia & New Zealand
National Phone & Data is not just the platform host; we are your telecommunications carrier for voice. We offer number porting so you keep the business numbers your customers already know, plus DID number blocks for main lines, departments and direct-dial ranges.
SIP trunking and numbers are available across Australia and New Zealand, connected directly to the hosted phone system we run for you. One provider, one bill, one support team: whether your sites are in Sydney, Melbourne, Brisbane, Auckland or beyond.
Plans that match how you call
No surprises on your monthly bill: choose the model that fits your business.
Fixed monthly cost
Unlimited calling plans with a fixed monthly fee: predictable budgeting for businesses with steady call volumes. No per-minute surprises on included call types.
Pay for capacity
Concurrent call-based pricing lets you pay for the number of simultaneous calls your business needs; scale channel capacity up as you grow without over-provisioning extensions.
We will recommend the right mix of unlimited and concurrent capacity when we quote your hosted phone and SIP service. Contact us for a tailored proposal.
Why host your phone system with us?
| Capability | NPD hosted phone | Generic cloud PBX | DIY on-premise |
|---|---|---|---|
| Who runs the platform | National Phone & Data | Offshore SaaS vendor | Your IT team |
| Unified comms apps | Linkus desktop, mobile & web | Often voice-only | Depends on setup |
| Call automation | Visual Call Flow Designer | Basic IVR only | Custom development |
| Messaging channels | SMS, WhatsApp, chat & more | Add-on products | Separate integrations |
| SIP & numbering | Porting, DIDs & SIP trunks - Australia & New Zealand | Separate provider | Separate provider |
| Call plans | Unlimited (fixed monthly) or concurrent-call pricing | Per-minute or bundled tiers | Carrier-dependent |
| Australian support | Local NPD specialists | Varies | Internal IT |
Platform powered by Yeastar PBX, hosted and managed by National Phone & Data.
Ready for a hosted phone system that keeps up with your business?
Talk to National Phone & Data about porting, numbering, SIP trunking, handsets and call flows.
Request a consultation